Streamlined Services for Enhanced Guest Engagement
Our communication portal offers guests a seamless way to enhance their stay. Guests can browse menus, place orders, book services, chat with reception, and even find information about hotel amenities and nearby attractions. For quick answers, they can rely on the built-in AI chat. The portal can also include any additional features the hotel wishes to provide—all accessible from the guest’s device. Guests can easily access the portal via a check-in message, by scanning a QR code displayed on the TV with their mobile phone, or by using the remote control on the in-room TV.
Hotels have full control over the portal’s content, design, and language, allowing them to customize the experience to reflect their brand and provide it in any language they choose. Promote hotel events, sell products, offer room service, and allow guests to book services—all within the portal, making it a one-stop-shop for everything they need.
Seamless Hotel-to-Guest Communication
The portal also empowers hotels to communicate directly with their guests in a way that aligns perfectly with their brand. Hotels can easily create and edit email and SMS messages through the portal, tailoring the content to match their unique voice and style.
From pre-stay communications to check-in invitations, confirmations, and post-stay follow-ups, hotels can decide which messages to send and when. Whether it’s a warm welcome message before arrival, a reminder to check out local attractions during their stay, or a thank-you message after departure, the portal ensures every interaction feels personal and timely.
Data-Driven Personalization
With built-in analytics, you can track guest engagement, update content in real-time, and deliver a personalized, efficient experience that enhances both guest satisfaction and hotel revenue.